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Terms & Conditions

Applicable to Haida House at Tllaal and Ocean House at Stads K'uns GawGa.

Booking Rates

  • Prices shown are quoted in Canadian dollars and subject to change without notice.
  • All prices quoted are retail per person based on double occupancy.
  • Package upgrade pricing is based on parties of 4 or more guests.
  • Prices do not include alcohol or gratuities.

Payment and Cancellation Policy

  • A credit card number is required upon booking to secure the reservation.
  • A non-refundable deposit will be applied to the credit card upon booking:
    $1500 non-refundable deposit will be applied to the credit card upon booking.
  • The credit card used for the deposit will be charged for the balance unless otherwise requested.
  • The remaining balance will be processed 90 days prior to arrival date.
  • All payments are non-refundable, however, we will make every effort to rebook cancelled dates. Should we be able to fill the cancelled dates, the credit card will be refunded all payments incurred by the guest minus 10% to cover administrative/credit card charges.
  • The following payment types are accepted:
    Credit Cards: Visa, MasterCard and American Express
    Certified cheques drawn on Canadian banks only.

Travel Insurance

It is strongly recommended that all guests purchase trip cancellation insurance. Our unique location, limited number of rooms and the high demand for our services prevent the Ocean House from making exceptions to our cancellation policy. Please consult insurance providers in advance of booking regarding trip cancellation insurance.

Still have questions?

See our Frequently Asked Questions.

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